We will despatch all paid for goods, by the next
working day. Our preferred courier, will deliver goods to your
nominated address. Please ensure that you leave a phone
number with delivery address details.
Delivery is usually within 2 working days after your order has
been placed. If this is not possible, you wil be informed by email.
We will not supply any out of date items. A copy of the most
recent South African newspaper will be included with each order,
at no extra cost.
Delivery
Delivery to all UK areas will be charged a standard rate of £9.50
incl. of VAT for delivery for goods up to a maximum of 10kg. We
will despatch all payed for goods, by the next working day. If this is not possible, you will be informed.
Once your order is placed we send out a confirmation
email containing your order reference number and an estimated
delivery time. You may track your order at any time (see below
for details). If we are unable to deliver within 2-3 days you
will be contacted by us with an update.
Order tracking
You can track your order at any time during
the order process. To track your order contact customer services,
by emailing us at delivery@bestbiltong.com.
Special weekend delivery
Weekend delivery is available, but at a premium rate set by
the courier company Rush Couriers. Please specify if you need this
special weekend delivery or else your order will be delivered
on Monday at the normal rate.
Payment Methods
We accept all major credit/debit cards except American Express
or Diner cards. Payment can also be done through cheques, postal
orders and bank transfers. Cheques may require five working days
to clear. With Protx, your security is our top priority. When
you hit 'pay', your browser sends an https post to Protx, this
includes details of the amount spent, a description of the goods,
a unique ID and a notification URL. You are then redirected to
Protx's secure payment gateway where you enter your card details.
When you make a purchase using Protx, you will receive a confirmation
email from Protx once the transaction has been completed.
Vat Items
Please note all items are displayed with the VAT inclusive price,
so the price you see is the price you pay.
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